Digital Citizen Corner
You Are the Product: How Free Platforms Profit From Your Digital Life

Jason had just finished chatting with a friend about trying a new brand of headphones. Hours later, while scrolling through his favourite app, he noticed an ad — for the exact same headphones. Coincidence? He wasn’t so sure.
In today’s world, it’s easy to believe our phones are “listening” to us. But what’s actually happening is far more powerful and invisible. The truth is, you don’t have to say much to be known. You’ve already said enough with your clicks, scrolls, and likes. You are not just a user. In the eyes of big tech, you are the product.
The Business of “Free”
We’ve been taught to love free apps — from social media and music streaming to games and news feeds. But very few of us stop to ask: How do these companies make money?
The answer is simple: they make money from you — not by charging you, but by learning about you. Everything you do online leaves a trail. Every search, video, pause, or purchase helps build a digital profile of who you are. Not your name, necessarily, but your preferences, behaviours, routines, and even emotions.
This data is valuable. Companies use it to sell targeted ads, influence your decisions, and in some cases, even predict your next move. Advertisers pay tech platforms not just to reach people — but to reach you, precisely when you’re most likely to click.
Your Shadow Self: The Digital You
Imagine a version of yourself made from your online actions. This digital version — sometimes called your data shadow — knows:
- What time of day you’re most active
- Which products or ideas make you stop scrolling
- How often you shop online and what you’re likely to buy
- What content makes you feel happy, anxious, or angry
This shadow follows you quietly. And while it’s invisible, it shapes the ads you see, the posts that reach your feed, and sometimes, even the stories you believe.
It’s Not Just About Shopping
The use of your data goes far beyond advertisements. There have been real-world examples where personal data has been used to:
- Influence elections – through tailored political messaging
- Shape public opinion – using fake or targeted content
- Filter opportunities – where automated systems decide who sees job ads or loan offers based on online behaviour
This kind of profiling can quietly reinforce unfair systems, and the people affected may never even realise it. When platforms control what we see, they can influence what we think and how we feel — without us noticing.
Can We Do Anything About It?
Yes — and it starts with awareness. You don’t need to fear technology, but you should understand it. Here are four practical steps to take back control:
Check your privacy settings – Go through your app and account settings. Turn off tracking where possible.
Think before you click – Some innocent-looking quizzes or pop-ups are really data traps.
Share less online – Not every thought, location, or image needs to be public.
Use tools that respect your privacy – Try browsers like Brave or Firefox, and search engines like DuckDuckGo.
A New Kind of Digital Awareness
Being a digital citizen today means understanding the world behind the screen. When we say “you are the product,” we don’t mean it to scare you — we say it to wake you up.
Because once you realise how your data is used, you begin to think differently about how you use your devices. You scroll with intention. You pause before sharing. You become more aware — and that awareness is power.
Final Thoughts
So the next time you see a strangely relevant ad or feel like your feed is reading your mind, remember: your data is your voice online. And your digital shadow is speaking, even when you’re silent.
It’s time to ask yourself: Are you in control of your digital life, or is it quietly being sold, sorted, and shaped without your knowledge?
Because in this data-driven world, your attention is the currency — and you are the product.
by Bryan Kaye Senfuma
Bryan is a Digital Rights Advocate, Digital Security Subject Matter Expert, Photographer, and a Writer. His articles aim to simplify complex tech issues and inspire readers to make informed, confident choices online. Email: bryantravolla@gmail.com